3. Discourage conversation by keeping the questions that you ask at a minimum, and when questions are put to you by the patient, answer as briefly as possible without seeming brusque.

4. Give all of your attention to the patient for the whole of the session. Always remember that your facial expression can indicate your mode of thinking. If at any time you give your patient the impression that your attention is veering towards anything other than the job in hand, your hopes of successfully relaxing him will surely fade.

When preparing to commence massage treatment, in addition to those obvious things such as checking that the nails of your fingers and thumbs are short, and that you have removed your wristwatch, bracelets and rings, you must make sure that all personal adornments worn by your patient, such as wristwatch, bracelets, bangles, necklaces, earrings (other than studs or very small rings), glasses, and certain types of hearing-aid are all removed. Furthermore, because relaxation massage includes cranio-facial massage, the patient should be asked whether or not he (or she) is wearing contact lenses. If contact lenses are being worn, the therapist should request that they be removed, otherwise, facial massage must be restricted to those areas well away from the eyes.

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